Security and Front of House Manager

  • Nottingham
  • Ashridge Security
  • Management, Security
  • £30,000.00-£32,000.00 per year
  • Days
  • Full-time, Permanent

Your role as a Security & Front of House Manager will be to maintain a high standard of service delivery in line with Security regulations and ensure the team are providing an outstanding customer experience to all employees, visitors and contractors across the Experian estate.

You will ensure that assigned tasks are completed in a professional and timely manner and meet relevant legislation. To provide exceptional support and day to day management, while also ensuing the safety of the onsite team twenty-four hours a day seven days a week.

You will be required to provide clear and timely communication to all within the sites on key issues that affect the business operation and customer service delivery.

Job overview

Under the direction of Experian Security Manager and Ashridge Group you will:

  • Support and Manager the Security & Front of House team
  • Manage and report incidents that affect Ashridge Group and Experian
  • Ensuring all issues are dealt with correctly
  • Update and collate incident information
  • Serious incident tracking and management
  • Schedule and manage teams shifts allocations
  • Absence & lateness reporting
  • Employee misconduct
  • Support the team by conducting 1-2-1 and appraisals
  • Coach and mentor employees

Skills & Knowledge

  • SIA Door Supervisor licence is essential
  • CCTV licence is desirable
  • First Aid at Work is essential
  • IOSH Essential
  • Relevant industry experience
  • Has the ability to contribute toward a team’s operation and can work on own initiative
  • Able to communicate effectively and clearly at all levels within the organisation
  • A comprehensive working knowledge of all processes and procedures

How we will support you

  • Provide on going training and development
  • regular coaching and mentoring
  • 2 days additional annual leave to support a charity
  • employee recognition schemes
  • SIA licence savers scheme
  • work for a company that really cares about you
  • Have a voice – we really care what you have to say


  • Day shift


  • Management: 1 year (required)
  • Security: 1 year (preferred)


  • SIA (required)
  • Driving Licence (required)
  • First Aid Certification (preferred)

To apply, please send your CV to

Please note that you will only be contacted if your application is successful.