Case Studies

Sony required front of house security for a large corporate environment. As one of the most recognisable brands in the world, only experienced staff trained to the highest possible standard would be suitable for such an undertaking.

Ashridge Group have supported Sony since 2017 where we manage the front of house services including Receptionists and Security guards in order to facilitate a reliable and professional security operation. An around the clock service was implemented to ensure safety, including a security element at the front desk during the day and out of hours. As representatives of the Sony brand and the first members of staff that most visitors would engage with, it was ensured that staff were excellent communicators and understood the importance of conveying flawless presentation and etiquette.

Ashridge Group work with property management company Rendall & Rittner to provide security ambassadors for their luxury private residential complexes in central London.

Chelsea Waterfront is a high-net worth residential complex made up of multi-million-pound apartments and penthouses. Rendall & Rittner needed a professional security service that could deliver a high level of service to its occupants.

We provide a team of security ambassadors during the day and night, ensuring 24/7 coverage 365 days a year. Security ambassadors are based at the site’s entrance to verify vehicles and visitors to the complex, while another security team maintains foot patrol to check communal areas such as the gardens and underground car park.

In 2014 UKPN asked Ashridge Group to undertake a critical project on their behalf. The Health & Safety Executive had issued them with a notice to remove faulty meters from over 24,000 residential and commercial properties in their network area across London, East Anglia and the South. The faulty meters had caused several incidents including a couple of residential fires and their removal was urgently required to avoid further threat to property and life.

A large-scale project of this kind had never been carried out before and UKPN wanted us to work with them to plan, implement and manage the process.

Our first job was to liaise with the main energy providers to establish the existence and location of the faulty meters. Collecting and corroborating information for over 24,000 addresses was no easy task – customer data was old and often incomplete and some premises no longer existed.

We then sent out a team of agents to the properties to encourage occupants to make an appointment to have their meter removed or replaced. Our agents often had to make multiple visits in order to speak with the occupant and we continued to work with the utility companies to update the address list and verify successful visits.

Ashridge Group provided manned guarding as part of the A14 Integrated Delivery Team working on the A14 Cambridge to Huntingdon improvement scheme, a £1.5 billion project led by Highways England.

The highways improvement scheme had been in progress for 18 months when we were approached by VPS Group, who were providing security technology for the project. They urgently needed a new security partner after the incumbent contractor – a company they’d been required to use by Highways England – had failed in its task. As their trusted partners on previous projects, VPS knew they could rely on us recover the contract and get things back on track.

When we took over the project in June 2019 it was the largest construction scheme in the UK – it included upgrades to 21 miles of the A14, a new 12-mile bypass, new local access roads and improvements to Huntingdon town centre. The scheme involved 14 fixed and moveable compounds that required 24/7 manned guarding to secure personnel, construction workers and machinery.

Ashridge Group have supported Murphy's Group with delivering on-site security services for a major energy provider during re-commission of two compressor stations located in Cambridgeshire as part of a £113 million National Grid contract.

Ashridge partnered with site security technology specialist VPS to provide around the clock, high level resilience cover at both sites.

With Ashridge staff on-site, supported with surveillance and access technology, strict control was established over a site that faced challenges including regularly changing entry and exit points and contractor access.

This Grade II listed heritage site in Northamptonshire recently completed a comprehensive renovation programme and is currently used for events, weddings, corporate and private hire. The Abbey is designated in the top 8% of heritage sites and listed by Historic England as a registered battlefield. It has witnessed everything from royal visits and intrigue to technological innovation, world wars and dissolution.

The Abbey needed help and guidance through procedures involved in leasehold occupancy of its land and ongoing support regarding Health & Safety provisions.

Cognitious, an Ashridge Group company, provided security consultancy to identify potential risks so that Delapré Abbey could maintain a safe and secure environment. A security survey was undertaken and a full report provided, followed by a comprehensive security strategy and technical solutions document.

After an extensive consultation, engaging with various stakeholder groups and representatives of the Local Authority, a 150-page Health & Safety Policy was written and compiled into a formal procedures manual. This was made available in both digital and hard copy formats, then supplemented with familiarisation training for the Delapré Abbey Preservation Trust – a charity formed in 2006 to aid Northampton Borough Council with the restoration and ongoing maintenance of the Abbey.

Cognitious also provided ongoing contract client support in Health & Safety matters, including a ‘Competent Person’ designated to act on behalf of the Abbey Trust.

A number of pharmacies and doctors’ surgeries required security measures to limit the risk of theft from high risk environments. A responsive service to alarm systems would be essential to guarantee that premises remained secure and emergencies were responded to efficiently in the event of an incident such as a break-in or fire.

Ashridge Group supplied 24-hour key holding and mobile response services to various locations. Alarmed activation response mechanisms were implemented and the company acted as a point of contact for appropriate emergency services liaisons.

As an educational institution, Milton Keynes College required security services suitable for ensuring the safety of students, lecturers and college staff on an ongoing basis. They also required support for a variety of annual projects, initiatives and events.

Ashridge Group worked in conjunction with Thames Valley Police and other stakeholders to provide ongoing educational safety. Services utilised have included manned guarding, key holding and patrolling during and out of term-time.

For example, during a pre-emptive campaign aimed at deterring anyone considering entering the premises with drugs in the future, Ashridge Group worked with dog handlers to provide non-invasive security checks upon entrance at the college.

A global player in both the energy and services industries, Engie bases its operations on four key principles of integrity, honesty, respect and accordance with all laws and regulations. The implementation of these principles is essential in the management and application of the company’s security operations. Engie identified a requirement for a suitable service able and willing to provide genuine 24/7 support, from routine site manned guarding to overall workforce security and front-of-house reception to covering site breaches.

Ashridge Group managed and delivered a variety of soft services across a range of corporate sites to railway and CNI projects. The services have included manned guarding, receptionists, porters, facilities assistants and mail room services.

As a partner and service provider, Ashridge Group scheduled security and a level of resilience including responsive reply for incidents and events. In one particular case, the business responded to a series of underground fires caused by escaping gas. The necessary cabling repairs meant that huge reels of copper cable required security around the clock. Fast response put this in place within hours and maintained 24/7 performance across 5 sites for the duration of the work.