Areas we cover · East London

Security, facilities and waking watch services in Tower Hamlets.

SIA-licensed security guarding and facilities management, plus fire-trained waking watch, in Tower Hamlets — directly-employed teams covering Canary Wharf, Whitechapel and the borough’s high-rise residential stock.

SIA Approved Contractor

ISO 9001, 14001, 45001

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    Covering Tower Hamlets

    What we cover in Tower Hamlets.

    We provide manned guarding, waking watch, mobile patrols and facilities management across Tower Hamlets — corporate offices, construction sites and high-rise residential blocks — with directly-employed teams. Security officers are SIA-licensed; waking watch officers are trained fire marshals.

    Canary Wharf is the borough’s dominant business district — one of Europe’s largest office and retail estates at around 16 million sq ft, anchoring corporate and financial-services demand for reception, concierge and manned guarding. Whitechapel adds a second, growing commercial cluster: the council has secured £800 million of investment for the Barts Life Sciences hub, expected to create around 5,000 new jobs.

    The borough’s Future Places programme is delivering 52,000 new homes, the largest single component of which is Leaside — described by the council as London’s largest housing opportunity, with the potential for over 40,000 homes — alongside the 10,000-home South Poplar and Isle of Dogs masterplan and 3,500 homes at Wood Wharf inside Canary Wharf, which is also building Europe’s largest life sciences laboratory at North Quay. That scale of build keeps construction-site security in constant demand. Tower Hamlets also carries the highest published band of monitored 18m+ buildings of any local authority in England — MHCLG’s June 2026 Building Safety Remediation release places it in the "Over 400" band, with 34% of those buildings having completed remediation and 20% under way — making it the single most concentrated waking watch and interim fire-safety market we cover.

    Sectors

    Sectors we secure across Tower Hamlets.

    1. 01Corporate & financial-district offices (Canary Wharf, Whitechapel)
    2. 02High-rise residential — waking watch & fire safety
    3. 03Construction & regeneration (Future Places, Leaside, Wood Wharf)
    4. 04Universities & student accommodation (Queen Mary, Mile End)
    5. 05Healthcare (The Royal London Hospital)
    6. 06Mobile patrols & key holding

    Case study

    Waking watch across three blocks at Bishop’s Court, Spitalfields

    Blocks covered
    Three, each six floors plus basement
    Officers
    One per shift, 24 hours a day
    Started
    12 December 2025
    Planned duration
    About twelve months

    Encore Group needed continuous waking watch across Bishop’s Court, a three-block residential development in Spitalfields, after its Fire Risk Assessment identified an interim need for patrols. We have provided one fire-trained officer per shift, 24 hours a day, since December 2025, on a contract planned to run about twelve months.

    FAQs: Tower Hamlets

    Yes — manned guarding, waking watch, facilities management and fire-safety cover across Tower Hamlets, delivered by directly-employed teams: SIA-licensed security officers, and waking watch officers who are trained fire marshals.

    Yes. Tower Hamlets carries the highest published band of monitored 18m+ buildings of any local authority in MHCLG's Building Safety Remediation data — it is the single most concentrated waking watch market we cover, and we can mobilise at short notice wherever a Fire Risk Assessment identifies a need for interim cover.

    Yes. The borough's Future Places programme is building 52,000 homes across these sites, and we provide out-of-hours guarding, gatehouse control and access management for developments of this kind.

    Yes. Manned guarding, front-of-house reception and corporate concierge for offices across the Canary Wharf estate and the wider Whitechapel commercial cluster.

    Yes. Manned guarding, access control and facilities support for campus and student-accommodation estates around Queen Mary's Mile End campus.

    At short notice, supported by our 24/7 control room on 0800 085 5022.

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