Waking watch case studies
Interim fire-safety cover on buildings with identified defects — what the building needed, how the watch was staffed, and what happened to the cost and the compliance position.
6 case studies
Ashridge Group publishes 20 case studies across three disciplines: waking watch and fire safety, security guarding, and facilities management. Each one records the brief, how the work was staffed and the measurable outcome, delivered by directly employed teams rather than a sub-contractor chain.
What the case studies show
Measured in outcomes, not adjectives.
Browse by discipline
Three case study categories.
Security case studies
Manned guarding, construction site security, mobile patrols and key holding — for utilities, infrastructure, education, heritage and corporate clients.
13 case studies
Facilities management case studies
Hard and soft services, cleaning, maintenance and grounds — delivered by directly-employed teams across multi-site estates.
1 case study
The work
20 engagements, each in the client’s own context.
Security
Milton Keynes Theatre: 7 years of manned guarding without a missed show
Seven years, zero missed shows: since 2019 Ashridge Group has delivered manned guarding, alarm response and key holding for Milton Keynes Theatre, deploying 2-4 SIA-licensed officers across roughly ten performances a week to audiences of 1,000+.
Security
Experian UK
We provided security and front-of-house cover for Experian UK, a FTSE 100 credit reference agency, from 2018 to 2022 — a 22-strong team across two Nottingham sites including its data centre, a 24/7 control room managing access control for 20 UK locations, and SIA-licensed receptionists across…
Waking Watch
Waking watch across six blocks at New Palace Place, Westminster
Encore Group needed continuous waking watch across six residential blocks in Westminster after the building’s Fire Risk Assessment identified an interim need for patrols. We had officers on site within four hours and ran two per shift, 24 hours a day, for eight months until permanent…
Security
Front of house security for Sony
Ashridge Group has managed front of house security and reception for Sony since 2017, running an around-the-clock service at a major corporate site. Officers act as brand ambassadors at the front desk as well as security staff. Sony presented an internal company award to the team…
Waking Watch
Waking watch during a fire alarm upgrade on Rotherhithe Street
Pageant Steps needed waking watch across three riverside blocks on Rotherhithe Street while the fire alarm system was upgraded throughout. One block, Calder Court, is a Higher-Risk Building under the Building Safety Act 2022. We mobilised within four hours and staffed two officers on days and…
Security
Security ambassadors at Chelsea Waterfront, London
Ashridge Group provides 24/7 security ambassadors for Chelsea Waterfront, a high-value private residential complex in central London managed by Rendall & Rittner. Teams are based at the entrance to verify vehicles and visitors, while a second team patrols the communal gardens and underground car park, 365…
Waking Watch
Waking watch across three blocks at Bishop’s Court, Spitalfields
Encore Group needed continuous waking watch across Bishop’s Court, a three-block residential development in Spitalfields, after its Fire Risk Assessment identified an interim need for patrols. We have provided one fire-trained officer per shift, 24 hours a day, since December 2025, on a contract planned to…
Security
Emergency meter safety programme for UK Power Networks
When the Health and Safety Executive ordered UK Power Networks to remove faulty meters from more than 24,000 properties across London, East Anglia and the South, Ashridge Group planned and ran the visit programme. Agents visited 24,150 properties in eight months and UKPN reported a 100%…
Waking Watch
Waking watch during remedial works at St Paul’s Place, Birmingham
St Paul’s Place at 40 St Paul’s Square is a historic Birmingham factory converted to mixed use, with private apartments and penthouses on its upper floors. Centrick needed waking watch while remedial works were carried out. We have staffed one officer on days and one on…
Frequently asked questions
We currently publish 15 case studies across three disciplines: waking watch and fire safety, security guarding, and facilities management. Each records the brief, how the work was staffed and the measurable outcome.
Most are. Where a client has agreed to be named we name them, and for waking watch we name the building as well. Some engagements stay anonymised at the client’s request, and those are described by sector instead.
Tell us the sector and site type and we will point you at the closest comparable engagement, including a reference where the client is happy to speak. Our published work covers utilities, national infrastructure, highways, rail, education, heritage, corporate and residential.
No. Officers, cleaners, maintenance operatives and managers are directly employed by Ashridge Group. That is the reason the same people stay on your site, and it is consistent across every engagement published here.
In their words
Here is a company which sees itself as ambassadors for its client’s business, not just a provider of services. I can’t recall a single instance where they haven’t been able to help us.
Gavin McGuiness, Subject Matter Expert for security, Engie Facilities Management Operations — read the Engie case study
Discuss a project
Have a brief? Send it over.
We’ll respond with a candid view on whether and how we can help, within one working day.
Need cover urgently?
Officers on site within hours.
At New Palace Place and Rotherhithe Street, waking watch officers were on site within four hours of instruction.